Shipping costs are based on weight and the shipping destination. StacyPlays does not guarantee delivery times. This is dependent on the shipping method and carrier used by our fulfilment centers.
Orders are typically processed within 24 hours of purchase, excluding weekends. Delivery time is dependent upon location and can take up to 10 business days. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Many Items in our store ship from China and takes a little longer than from the US, but usually only 5-7 days from the order date. Please refer to the product page for the item for details on shipping. Additionally, some of these item(s) are being manufactured on demand and shipped from a factory in China. Please allow extra time for delivery.
Please note that there may be an additional import tax charged on items valued over $25 when delivering outside of the US. Customs may also hold your order, which could result in, longer than estimated shipping times. International delivery times can take up to 21 business days or longer depending on location. If after 30 days your package still has yet to arrive, please call your local post office and email us with your order number and details. Bear in mind your order may be kept at your nearest post office. The customer is responsible for all import duty and tariff charges that may be applied to international orders.