Frequently Asked Questions


How long will my order take to arrive?

Do you offer international shipping?

Do you accept returns?
We do not accept returns except for merchandise that arrives damaged. Please refer to our Refunds & Returns page for additional information.

Can Stacy sign my T-shirt, poster, etc.?
All StacyPlays products are shipped from our warehouses in Idaho and China so, unfortunately, Stacy cannot sign the merchandise.

I want to buy my child/relative/friend a gift card. Do you offer those?
We offer gift cards during the holiday season! You receive a printable code.

I saw some StacyPlays merchandise for sale somewhere else. Is that official merchandise?
No, the only official StacyPlays merchandise is sold on this website.