Frequently Asked Questions

 How long will my order take to arrive?

Orders are packed and shipped 1-2 business days after the date the order is placed. Shipping times vary depending on the carrier and, if applicable, customs. You will receive an email as soon as your item ships with tracking information. Posters will arrive separately in a tube.

Do you accept returns?
Please refer to our Refunds & Returns page for additional information.

Can Stacy personalize my order?
All items that are marked as signed or autographed have been signed by Stacy before they arrive at our partner fulfillment center to ensure on-time delivery. Unfortunately, this means she cannot personalize her signature.

I saw some StacyPlays merchandise for sale somewhere else. Is that official merchandise?
We have partnered with Amazon to create a selection of clothing items. You can find them here.